Modification of Terms
You are solely responsible for your conduct while on my site, and agree to abide by all laws, contracts, intellectual property and third-party rights.
We offer three UK delivery options - Royal Mail standard parcel, which takes 3-5 working days from the day of despatch; Royal Mail 1st class express, which can be next day or the following day from the day of despatch; and guaranteed courier, using My Hermes, which takes 4-5 days. You can choose your postal method at the checkout.
For international post - within Europe normally takes around 5 days, and the rest of the world 7-10 days. The USA can sometimes take a little longer due to customs delay.
We welcome both UK and international customers but some items may be restricted for international delivery. If you have a question about a specific item or order, please contact us via firstname.lastname@example.org or 01733 340 540. We will always try to help.
If after having received your item you no longer want it, you can return it within 14 days to get a full refund. If your item has been personalised we can only offer a refund if the item is damaged or faulty. However, the best way to resolve any problems is to contact us, and we promise to be fair and reasonable in our treatment of any issue you might have.
PayPal or BACS Transfer are acceptable methods of payment.